Help & FAQs

Frequently Asked Questions (FAQs)

1. What is the quality of your diamonds?

We offer diamonds of various qualities, each carefully selected to ensure excellence. Every product description on our website includes details such as carat weight, clarity, and color. Additionally, all our diamonds are IGI certified. Our nose pins are crafted from 18K gold and are BIS certified for authenticity and quality.

2. Are your diamonds ethically sourced?

Yes, we are committed to ethical sourcing. All our diamonds are conflict-free and sourced from reputable suppliers who adhere to the highest industry standards. You can shop with confidence knowing that our diamonds are responsibly sourced.

3. Can I customize my nose pin?

Absolutely! We offer customization options to help you create the perfect nose pin. You can choose the diamond shape, metal type, and size to match your style and preferences. Our team will work with you to create a truly unique piece.

4. How do I place an order?

Placing an order is simple! Just browse our collection of diamond nose pins on damarugoldanddiamonds.com, select the product you like, and proceed to checkout. Enter your shipping details, choose your payment method, and complete your purchase. We accept a variety of payment methods, including credit cards, debit cards, UPI payments, and Net banking.

5. How long will it take for my order to arrive?

Orders are processed within 5-7 business days. Shipping times may vary based on your location. Domestic orders typically arrive within 5-7 business days after processing. You will receive a tracking number once your order has shipped, so you can keep track of your package.

6. Is it safe to shop on your website?

Yes, shopping on our website is completely safe. We use SSL encryption technology to ensure your personal and payment information is secure. Your privacy and safety are our top priority. Additionally, all our diamond nose pins are 100% insured, and we partner with Sequel logistics for secure and efficient delivery.

7. What payment methods do you accept?

We accept a wide range of payment methods for your convenience, including major credit and debit cards, UPI, Net banking, and other secure online payment options. You can choose the method that works best for you at checkout.

8. Is my personal information secure?

Yes, we take the security of your personal information very seriously. We use industry-standard encryption technologies to protect your data from unauthorized access. Your information will always remain secure when shopping with us.

9. Will you share my information with third parties?

We respect your privacy. We do not share your personal information with third parties, except as necessary to process your order or comply with legal obligations. Your information is only used to ensure smooth transactions and provide you with the best service possible.

10. How can I contact customer support?

If you have any questions or need assistance, our customer support team is here to help! You can reach us via email, phone, or WhatsApp chat. For more details, please visit our Contact Us page.