Terms And Conditions

Damaru Gold and Diamonds: Terms and Conditions for Buying and Selling Gold and Diamonds

Welcome to Damaru Gold and Diamonds. This Legal Policy outlines the terms and conditions governing the sale and purchase of gold and diamond jewelry through our online platform. By using www.damarugoldanddiamonds.com, you agree to comply with the following terms.

1. Governing Law

This Legal Policy is governed by the laws of India, specifically in accordance with the applicable laws of Kerala. Any disputes shall be subject to the exclusive jurisdiction of the courts in Kerala.

2. Eligibility to Purchase and Sell

Eligibility to Purchase: By placing an order for purchasing gold or diamonds, you confirm that:
- You are at least 18 years old.
- The information you provide for the transaction is accurate and complete.
- You are legally permitted to purchase gold and diamonds as per Indian laws.
Eligibility to Sell: By selling gold or diamonds to us, you confirm that:
- You are at least 18 years old.
- The gold or diamonds you are selling are legally owned by you and free from any encumbrances or disputes.
- You provide accurate and complete details regarding the item's weight, purity, and history.
- You comply with all Indian laws and regulations governing the sale of gold and diamonds.

3. Product Authenticity and Purity

For Purchases: All gold and diamond jewelry sold by Damaru Gold and Diamonds is certified for purity and authenticity. The weight, carat, and quality details will be disclosed in the product description and accompanying certificates.
For Sales: All gold and diamonds sold to Damaru Gold and Diamonds will be subject to verification for weight, purity, and authenticity by our experts. The evaluation process will be conducted transparently, and you will be informed of the final assessment. Any gold or diamonds that do not meet the necessary standards or are found to be fraudulent will not be accepted.

4. Pricing and Payment

For Purchases: Prices are listed in Indian Rupees (INR) and include applicable taxes unless otherwise stated. We accept payments through secure payment gateways, including credit/debit cards, UPI, and net banking. Prices are subject to change without prior notice.
For Sales: The price of gold and diamonds will be determined based on the current market rate, purity, and quality. Payments will be made through secure bank transfers or other approved payment methods. Pricing is subject to market fluctuations and will be confirmed at the time of transaction.

5. Order Processing, Shipping, and Selling Process

For Purchases:
- Orders are processed only after payment confirmation.
- We deliver across India via reputed courier services. Estimated delivery timelines are mentioned at checkout.
- Shipping charges, if applicable, will be clearly mentioned before finalizing the purchase.
For Sales:
- Customers must provide valid government-issued identification (such as Aadhar, PAN, or Passport) for verification.
- Once the gold or diamonds are evaluated and accepted, payment will be processed within the agreed timeframe.
- Any discrepancies found during verification may result in rejection or modification of the offer.

6. Return, Exchange, and Cancellation

For Purchases:
- Returns or exchanges are allowed within a specified period after delivery, subject to the item being in original condition with all tags and certificates intact.
- Customized or engraved jewelry is not eligible for return or exchange.
- Order cancellation requests must be made before dispatch. Refunds for cancellations will be processed per our refund policy.

7. Liability and Indemnity

Damaru Gold and Diamonds is not responsible for any loss or damage caused due to delays, incorrect shipping details, or third-party mishandling.
You agree to indemnify and hold Damaru Gold and Diamonds harmless from any claims or damages resulting from misuse of the website or purchased/sold products.

8. Privacy Policy

Your personal information is collected and processed in accordance with our Privacy Policy, available on our website.

9. Amendments

Damaru Gold and Diamonds reserves the right to update this Legal Policy at any time. Continued use of our website constitutes acceptance of such changes.

10. Contact Us

For any queries or legal concerns, contact us at:

Business Name: Damaru Gold and Diamonds
Website: www.damarugoldanddiamonds.com
Phone: +91 9745420916
Email: damarugoldanddiamonds@gmail.com

By purchasing or selling gold or diamonds through us, you acknowledge that you have read, understood, and agreed to this Legal Policy.